Canadian Benefit Providers

** Important: sign up for EFT payments to avoid a delay in service during a possible Canada Post strike.
Download the EFT form here.

How to Register with CBP

Pharmacies

If your pharmacy software allows you to connect to a claim network, you can register with CBP to submit claims electronically. To obtain a provider ID, a pharmacist can fill out the registration form and email it to [email protected]

To immediately acquire a temporary ID, please contact our CBP Help Desk by calling 855-944-9166. It is a quick and easy process and is finalized when EFT information is provided.

Dentists

Dentists are automatically uploaded to the ProHealth system via an upload from the Canadian Dental Association. To finalize the registration, we require the EFT form to be completed and submitted to our Help Desk at [email protected]

Forms & Documents

Paramedical & Vision providers

We allow direct billing for Paramedical & Vision care providers via our ProHealth system, free of charge. Complete and send the Provider e-claims agreement and the Provider EFT form to [email protected].

Medical Supply Providers

Direct billing is not available for medical supply providers. Claims must be submitted, along with the signed Assignment of Benefits form to [email protected] for reimbursement.

Forms & Documents

Canadian Benefit Providers

ProHealth Help Desk

Toll-free: 855-944-9166

Edmonton: 780-944-9166

Email:  [email protected]

Help Desk Hours

Monday – Friday:
7 am – 6pm MST

Saturday, Sundays and Holidays:
Closed